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Welcome Health FAQ

Welcome Health Medical Group specializes in home-based primary care for older people through house calls and virtual visits. We prioritize seniors’ areas of concern with science-backed health and wellness plans. With geriatric medicine specialists, health education, counseling, and caregiver support services, our focus is to help patients live life to the fullest!

We are in the process of enrolling with various insurance plans. At the moment, Welcome Health accepts most SCAN health plans as well as Original Medicare. Other insurance plans are coming soon. Please call us to learn more.

At Welcome Health, all of our physicians are trained in the principles of geriatric medicine. To learn more about them, visit the Care Team page.

Our operating hours are 8am-5pm Monday through Friday, however, a physician is on call and available to speak with patients during off-hours, weekends, and holidays in the case of urgent or unexpected events.

We specialize in house calls and telehealth visits for people in the greater Los Angeles and Orange County areas. Please call to find out if we are able to come to you. 

Welcome Health comes to you, but if you prefer to be seen in a clinical office, we are located at 8135 Painter Ave, Suite 105, Whittier, CA, 90602.

At Welcome Health, your primary care team is the quarterback of your care. Welcome Health PCPs consult best-in-class physicians from all major specialists on your behalf, saving you time, money, and the frustration of seeing too many doctors. Through a secure platform, our PCPs send relevant information to specialists, receive treatment recommendations within 24 hours, and then put that plan into action for you. This process ensures that, with Welcome Health, you receive the highest-quality PCP-led care.

In general, patients will be referred to nearby locations for lab and imaging services. For our Medicare Advantage patients, labs can be drawn by Quest or in the home through Phebexpress.

We welcome your involvement and invite you to join your loved one’s appointments either in person or through video conference.

Absolutely! With your permission, they can join your appointments through video conference or in person at any time.

To sign up, please fill out the form below or call us at 562-451-8340

The Patient Journey

Initial Call

Schedule 2 appointments
Tech assessment

Welcome to Welcome

RN Case Manager visit
Patient's priorities / goals
Medical history

Physician In-Person Visit

Get to know each other
Reviews / confirms goals
Jointly develops plan
Completes exam

Monitoring & Follow Up

Schedule follow-up appointments (no max)
Check in calls
Surveys to get feedback
Track progress for goals & clinical outcomes

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Doctors Who Make House Calls

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